Velora / Privacy
Privacy Policy
This policy explains how information may be collected, used, and shared when you interact with Velora, and the choices available to you.
Effective November 3, 2026 / Version 1.0
Scope and information
This policy applies to Velora services that link to it and to communications sent to [email protected]. Depending on how you interact with Velora, information you choose to provide may include contact details and the contents of your messages. Basic technical information may also be processed when a service is accessed.
How information is used
Information may be used to provide and maintain the services you request, respond to enquiries, diagnose technical issues, protect service integrity, and meet applicable legal obligations. We do not use information for purposes materially different from these without providing any notice required by law.
Your choices matter. Only include personal or sensitive details in a message when they are needed for your request.
Sharing and service providers
Information may be shared with service providers that help operate, secure, or support Velora, where needed for those purposes. It may also be disclosed when required by law or when reasonably necessary to protect rights, safety, and the integrity of the service. We do not sell personal information.
Retention and your choices
Information is retained only for as long as reasonably needed for the purposes described here, including support, security, and legal compliance. You may contact us to ask about, correct, or request deletion of information associated with your enquiry, subject to applicable legal requirements.
For requests, email [email protected] and describe the information concerned.
Security and children
Reasonable measures are used to protect information, but no method of transmission or storage can be guaranteed completely secure. Velora services are not directed to children under 13, and we do not knowingly seek personal information from children under 13.
Changes and contact
This policy may be updated as services or practices change. The effective date at the top indicates the current version. If you have a question or concern about privacy, contact [email protected].